Privacy and Cookie Policy

Last updated: 17th November 2025

This Privacy and Cookie Policy explains how we collect, use and protect your personal information when you use pikesibiza.com. We are committed to respecting your privacy and complying with data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018.

1. Who we are

pikesibiza.com is operated by:

Ibiza Rocks House S.L.U.
CIF: B57928947
Registered address: Calle Cervantes 27, 07820 San Antonio, Baleares, Spain
Contact email: reservations@pikesibiza.com

Ibiza Rocks House S.L.U. is the Data Controller. This means we decide how and why your personal data is used.

Data Processor
Unruled Ltd operates the website sign up forms on behalf of Ibiza Rocks House S.L.U. and acts as a Data Processor. This means Unruled handles data only on our instructions and does not use your data for its own purposes.

2. What data we collect

When you sign up on our website, we may collect:

Your name
Your email address
Your location or country
Your marketing preferences, for example consent to receive venue and event related emails

We do not knowingly collect personal data from anyone under the age of 16 without parental consent.

3. How we use your data

We use your personal data to:

Send you the specific updates or information you signed up to receive.
Provide presale information or priority access to tickets where relevant.
Send marketing emails only where you have given clear consent.
Contact you about Pikes Ibiza news, events and experiences if you have opted in to venue marketing.

We only contact you about what you have signed up for. You will only receive venue marketing if you have actively consented to it. For example, if you sign up for information about a specific event, you will only hear about that event unless you choose to opt in to wider Pikes Ibiza marketing.

4. Who we share your data with

We do not sell your data. We only share it with trusted service providers who help us deliver our services, for example:

Email and CRM platforms
Website hosting and support providers
Marketing and analytics platforms

We may also share your data with event promoters or selected brand partners, but only if:

you have given specific consent when signing up or purchasing a ticket, or
it has been clearly stated at the point of sign up or purchase

All service providers are required to keep your data secure and follow data protection law.

5. International transfers

Our email and CRM provider, for example ActiveCampaign, may process data in the United States. These transfers are protected using Standard Contractual Clauses approved by the UK Information Commissioner to ensure your information remains protected.

6. How long we keep your data

We keep your personal data only for as long as we need it. For email sign ups, we keep your data until:

You unsubscribe, or
You ask us to delete it

You can unsubscribe at any time using the link in any of our emails.

7. Your rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate data
Withdraw your consent
Request deletion of your data
Object to certain uses of your data

To exercise your rights, email us at reservations@pikesibiza.com.

8. Keeping your data safe

We take appropriate measures to protect your personal data and prevent unauthorised access. Only authorised people can access your information and we work only with trusted providers who meet required data protection standards.

9. Cookies and cookie control

Cookies are small files that help websites function and improve your experience. Our website uses cookies for:

Website analytics
Marketing performance tracking
Website functionality

We use the following tools which set cookies:

Google Analytics
Meta Pixel

Cookie consent is managed via the on site cookie controls. You can adjust your cookie preferences at any time through the cookie banner or settings. You can also control or disable cookies in your browser. Some cookies are required for the site to work correctly.